5.192.6 (beta) Bug?

Z-Box
1

So I was finally able to update to 5.192.6 (beta). I’ve also tried to start my switch over to long range for some sensors to see if that fixes some of my issues, however I think I may have stumbled across an issue.

Here are my exact steps at the moment (not sure what matters, so I will list everything):

  • I’m on a LAN connection (wifi is disabled)
  • I remove a ZSE18 the traditional way, click the red remove device at the top, click the button three times.
  • Then add device at the top.
  • Choose smart start, scan the QR code, choose LR.
  • Rename the device, choose the room etc.
  • Attempt to move on to the next motion sensor, click remove device. This is where it falls apart, the ZBox never moves past this screen below, or lets you remove anything else (see below):

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If restart the hub, I can do the entire process over again, remove one device, add one device, but then it hangs again.

2

After you remove the device–but before re-adding as LR–have you performed a factory reset on the device?

That’s what tripped me up doing something similar, but it was on an earlier hub release. So perhaps the issue manifests itself differently?

That being said, nothing should hang–it should put up some error message or whatever–so, it is still a bug. But try the factory reset of the device to see if you can move on…

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3

The device removes successfully, and I had added the device as LR. This afterwards when I go to remove the next device (this is the hang point). I can’t remove any other devices afterwards until I reboot the hub. The pattern repeats itself. Remove device, add device, then a reboot is necessary.

Or are you saying a factory reset of the device is necessary even after a correct removal procedure on the hub? (the three button press, and the hub acknowledges the removal) I thought the reset was only necessary if there was an issue, or a force removal?

4

The case I was seeing was when the error message The Device is Already Scanned came up on the mobile app while scanning the QR code on a ZSE42 800LR Water Leak Sensor using Z-Wave Smart Start. If you’re not seeing that message, I’m probably talking about something else… :flushed_face:

5

Yeah I’m using the PC so it sounds like a different issue. . I can’t do any of this stuff from the mobile app. Having everything isolated with VLANs is great for security, but it makes some things a huge hassle.

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