We have some big news to share with our Zooz community!
Zooz is beginning a new chapter as part of Jasco, a longtime leader in connected home products, consumer electronics, lighting, and home technology.
This transition gives Zooz access to additional resources for product development, operations, distribution, and future growth while preserving the brand, products, and customer experience that our community knows today. Jasco plans to continue operating the Zooz brand and investing in its ongoing growth, product development, and customer experience.
For us, this next chapter is about building on what already makes Zooz different.
What stays at the center of Zooz
Product support and maintenance
Supporting products after launch has always been an important part of what we do. That includes troubleshooting, documentation, firmware maintenance and improvements, and continuing to refine products based on what we learn from customers in the field.
A responsive, knowledgeable team
Zooz has grown alongside an incredibly engaged smart home community. Listening to feedback, investigating issues, answering the complicated questions, and helping customers get the most out of their devices will remain an important part of the brand.
Products designed to do more
One of the things that defines Zooz is giving customers more ways to make a product work for their specific setup. We’ll continue building feature-rich devices with advanced settings, multi-function capabilities, and deep customization, while looking for new ways to make our products even more useful and adaptable.
Strong platform integration
A great Z-Wave device is only useful if it works well with the platform controlling it. We will continue working toward strong integration across the smart home platforms our customers use, with clear documentation and platform-specific support wherever possible.
New products and continued innovation
There is plenty more ahead! Jasco brings additional product-development resources and industry experience that can help us continue improving existing devices while expanding the Zooz product lineup. The combination of Zooz’s Z-Wave expertise and Jasco’s broader resources creates new opportunities to accelerate product development and innovation.
Partnerships that help move Z-Wave forward
We also look forward to continuing and expanding the relationships we have built with platforms, developers, integrators, distributors, and other partners throughout the smart home industry.
What does this mean for you?
You can continue using Zooz products, documentation, support resources, and The Smartest House just as you do today.
The Zooz name and product line are staying in place, and Jasco has committed to preserving the brand while investing in its future growth.
What changes behind the scenes is that we now have more resources available to support that future!
And there is one additional part of this transition we are especially happy to share. As part of Jasco’s commitment to purpose-driven business, 50% of its net profits from the Zooz brand will be contributed to charitable causes.
Thank you
Zooz would not be what it is today without this community!
You have tested our products in ways we never could have predicted, found edge cases, suggested features, helped us improve firmware, shared your integrations, challenged us to make products more flexible, and told us very clearly when something could be better.
That relationship with our customers has shaped the Zooz brand from the beginning, and it will continue to shape where we go next.
Thank you for being part of it. We’re excited for the next chapter and for everything we still get to build together!
The Zooz Team