Product Support
Smart Plugs Find the topic for your Zooz Smart Plug in this category and continue the conversation there. Remember to read the top post, it includes all support resources and very possibly the answer to your question Smart Relays Find the topic for your Zooz Smart Relay in this category and continue the conversation there. Remember to read the top post, it includes all support resources and very possibly the answer to your question Sensors Find the topic for your Zooz Smart Sensor in this category and continue the conversation there. Remember to read the top post, it includes all support resources and very possibly the answer to your question Network Devices Find the topic for your Zooz Network Device in this category and continue the conversation there. Remember to read the top post, it includes all support resources and very possibly the answer to your question Flood Protection Find the topic for your Zooz Flood Protection device in this category and continue the conversation there. Remember to read the top post, it includes all support resources and very possibly the answer to your question Light Switches Find the topic for your Zooz Light Switch in this category and continue the conversation there. Remember to read the top post, it includes all support resources and very possibly the answer to your question Scene Controllers & Remotes Find the topic for your Zooz Scene Controller or Remote Control in this category and continue the conversation there. Remember to read the top post, it includes all support resources and very possibly the answer to your question
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| About the Product Support category |
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1 | 43 | April 3, 2024 |
| Battery Life: ZSE42 XS Water Leak Sensor (and ZSE41 Open/Close Sensor) |
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11 | 105 | May 19, 2025 |
| Parameter Question - ZEN72 - Are min/max settings relative? |
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4 | 39 | May 16, 2025 |
| ZEN51 Relay - Low Voltage AC (20 VAC) |
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6 | 36 | May 16, 2025 |
| Any plans to build an 800 based Zooz sensor which ships with small terminals? |
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7 | 116 | May 10, 2025 |
| Zen76 800 series light flickering after power failure |
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19 | 83 | April 15, 2025 |
| ZEN30 direct association (Relay button to control a ZEN76) |
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6 | 66 | April 10, 2025 |
| Zen 51 firmware 1.80 - issue with Z51's LED |
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16 | 125 | April 8, 2025 |
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ZEN37 Wall Remote Resources
Here is a list of resources to help you troubleshoot your Zooz ZEN37 Wall Remote and navigate the documentation that’s already out there :white_check_mark: We try our best to keep the Zooz Support Portal updated and … |
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3 | 153 | April 8, 2025 |
| ZSE11 - high lux values turn negative? |
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2 | 24 | February 22, 2025 |
| Three-way switches break Smart Bulb Mode |
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2 | 62 | December 9, 2024 |
| ZSE11 800LR - Always reads/displays 0 Lux |
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6 | 32 | November 27, 2024 |
| Zen17 with battery pack |
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2 | 34 | November 22, 2024 |
| ZSE11 - lux sensor location? |
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2 | 33 | November 12, 2024 |
| ZST39 LR going unresponsive after a day or so |
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1 | 17 | November 1, 2024 |
| ZEN17 2.10 Input type 10 does not send notification report |
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1 | 34 | October 15, 2024 |
| LR Titan on Battery pack - no power? |
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9 | 72 | September 30, 2024 |
| Adding ZEN32's Parameter 23 to the ZEN30 |
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3 | 48 | July 24, 2024 |
| ZEN30 800LR Fan Control Not Working |
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4 | 54 | July 9, 2024 |
| ZSE18 800LR fits of tamper detection |
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1 | 55 | July 8, 2024 |
| Switching on 12V transformer to power RGB LED strip lights |
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2 | 59 | July 7, 2024 |
| ZSE41 800LR Reporting Incorrect Status on SmartThings |
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3 | 68 | June 10, 2024 |
| ZAC36 -- param 22 question |
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6 | 73 | June 4, 2024 |
| ZEN15 false readings |
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1 | 54 | May 28, 2024 |
| Disabling or reducing frequency of ZEN04 electric meter |
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2 | 70 | May 22, 2024 |
| ZEN30-800LR Double Switch Relay state seen but digital control not working |
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3 | 65 | May 22, 2024 |
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ZSE40 4-in-1 Sensor Resources
Here is a list of resources to help you troubleshoot your Zooz ZSE40 4-in-1 Sensor and navigate the documentation that’s already out there :white_check_mark: This product was discontinued in 2023. We replaced it with an u… |
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3 | 123 | May 15, 2024 |
| Updating firmware on Zooz Water Leak Sensor (ZSE42) |
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6 | 384 | April 15, 2024 |
| ZSE42 Water Leak Sensor to the Rescue! |
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0 | 94 | April 10, 2024 |
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ZSE42 XS Water Leak Sensor Resources
Here is a list of resources to help you troubleshoot your Zooz ZSE42 XS Water Leak Sensor and navigate the documentation that’s already out there :white_check_mark: We try our best to keep the Zooz Support Portal upd… |
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3 | 169 | April 9, 2024 |