Are Zooz switches and other visible products available in the Ivory color or have replaceable parts in ivory like some other manufacturers do?
If not, that’s a real bummer as I have a house full of ivory switches and was hoping to be able to outfit my budding smart home with some Zooz products.
I think Zooz is (in general) getting away from doing additional colorways - IIRC, they’ve said in the past it’s simply no longer popular enough these days to keep doing much of.
And new construction is almost always white switches/outlets/plates. Unfortunate for retrofit of an older home, but that’s simply a marketing decision based on business numbers. In one of our former homes, we were remodeling and in the end all were switched out for white…
In the most recent house we bought I just went through and replaced every switch and outlet with white as well. Many of the outlets were pretty worn out anyways. Buying the contractor packs at the big stores, it wasn’t really that expensive. It took more time than anything.
That’s the tail wagging the dog and hugely impractical just to be able to buy from Zooz. I’ll just have to buy my switches elsewhere (Leviton in particular).
Hi @jfriend00, thanks for the question! We do not plan to release any additional color options. The color options currently available (almond, black, and we used to carry brown) account for less than 1% of sales across the board. It simply isn’t feasible to carry the various color options when the demand for them isn’t there. However, if you would like to stay with your current switches, we have behind the switch options like the ZEN51 Dry Contact Relay, ZEN52 Double Relay, or the new ZEN57 XS Relay. These models can all be installed behind your current switches or at the fixture box to make your ivory switches smart.
Yes, we do as well with our light almond and black paddles and button panels. However, unfortunately it simply isn’t feasible to manufacture the quantities required (minimum 10,000 pieces) with such a small demand. We appreciate the feedback though and will continue to revisit if demand increases!
That’s unfortunate you won’t be even making ivory paddles so I could partake in your visible switches. I did just order a Zen57 XS relay for a 5-switch long hallway system that a Shelly Wave 1PM Mini couldn’t manage (probably because of line noise on the travelers) so I am becoming a customer, just not for visible objects.
I had the same problem with an old house that has ivory switches and dimmers throughout so I went with the relays behind the original switches and it has worked out really well and the new relays are easily tucked in behind the switches.
Here’s a wild idea for you. Since Leviton already makes a Color Change kit with a bunch of color paddles (including the Ivory I want), you could make a switch that is compatible with those color change kits and then customers could buy your switches and get the color change kit from Leviton. It probably sounds less-than-ideal on the surface, but it’s a way for you to sell to customers that want more than the limited set of colors you have. It could be a win-win. Since Leviton has a LOT of products that work with their color change kit, they are unlikely to suddenly change that or stop selling it.
That sounds great at first glance but in reality, we would need to change the hardware of all of our models to adapt to a third party company that may change their kit hardware in the future as well (without notifying our production team), demanding another hardware update, etc. Any hardware update incurs tooling and manufacturing costs that will raise the price of the product anywhere between 10-15%. Now that would be worth it if the sales numbers went up with it but what we’ve seen with color paddles to date is that they globally make under 3% of sales for us compared to white paddles. That means that 97% of users would be paying for the ability to use Leviton color paddles even though they never asked for it. This is just to illustrate the discussion with numbers since we get a lot of feature requests and typically take any chance we get to make our products more appealing and user friendly. The cost of hardware updates needs a really good math justification though. We’ll keep watching the demand and once we gain enough confidence backed by numbers, we’ll add more colors for sure!