Hi, when the new SmartThings update came out about two or three weeks ago, virtually all of my zoos devices stopped working. I’m running the AOTech version of SmartThings three And a collection of ZZ wave switches dimmers sensors.
I tried the SmartThings Zee wave heel function several times, and that didn’t work.
Have you tried giving your Aeotec Hub a full power cycle?
Pull the power plug out of the back, wait about 30 seconds, and plug it back in. See if your devices show up / work.
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There have been reports of Z-Wave devices going ‘offline’ and not responding on the SmartThings forum. Personally, I have eighteen Zooz devices–as well as some other Z-Wave devices from other manufacturers–and have experienced no issues of this nature with recent hub updates. As @Rob said, a hub reboot might bring them all back. You could also try power cycling the individual devices, should that not work, and see if it cures your problem.
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